Protecting Your Health

Important Coronavirus Update

The Coronavirus/COVID-19, has been declared a worldwide pandemic by the World Health Organization. Coronavirus/COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact. Federal authorities and the State of Florida recommend social distancing to prevent the spread of Coronavirus/COVID-19. Contracting Coronavirus/COVID-19 can lead to severe illness, personal injury, permanent disability, and death.

During this challenging time, OnyiaMind Counseling is fully focused on protecting the health and safety of our clients. We have updated our procedures and services to enhance our operations. We are taking these steps to ensure that we can continue to offer outstanding care to our clients while at the same time protecting everyone’s health. We will continue to closely monitor for new developments related to COVID-19 and will modify our processes as necessary with the utmost consideration for the health and safety of our clients.

THE CDC (CENTERS FOR DISEASE CONTROL) RECOMMENDATION TO AVOID SPREADING COVID-19:

Stay home when you are sick (use telehealth).
Avoid close contact with people who are sick.
Avoid touching your eyes, nose, and mouth.
Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others.
Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
For more information visit www.coronavirus.gov

ADDITIONAL STEPS TO ENSURE A HEALTHY AND COMFORTABLE OFFICE ENVIRONMENT:

We are thoroughly cleaning and disinfecting our office multiple times throughout each day.
We have hand sanitizer and tissues available in our office and waiting area. We recommend washing your hands with water and soap upon entering the office.
Our waiting area is currently closed and we ask you to please call or text the office once you have arrived to avoid contact with other clients.
Only the client may attend session. If client is a minor, caregiver/legal guardian are more then welcome to wait in the waiting area or in their vehicle. Once session is over office will inform caregiver/legal guardian and/or therapist will walk client out to caregiver/legal guardian.
We have masks available for clients who do not have them. We require you to use our shoe covers or you have the option to remove your shoes (use socks if you prefer) to avoid transfer of bacteria or germs in the office.
We are introducing additional flexibility to our cancellation policy. In the event clients feel sick, we are waiving our late cancellation fee as long as the office is notified.
We have implemented telehealth sessions. This allows our clients, if they choose to do so, to participate in sessions via a secure video link from the place of their choosing and using their home computer, laptop or cell phone. Clients who wish to have an in-person session, may still do so based on their therapist discretion. For details on how telehealth works contact our office directly.
We ask clients who have symptoms such as fever and/or cough to to consider telehealth as an alternative to an in-person appointment.
Clients who have been laid off from their job, or who have been financially impacted should discuss this issue with their therapist to ensure continuity of care and accommodations.
Coming soon - Installation of HEPA (High Efficiency Particulate Air) filters in our waiting area and our counseling rooms.